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  Frequently Asked Questions:

I don't see an option to use WiFi in the LyngBox network settings  You may be running an old software. Please connect the LyngBox to the internet using a cable. Restart the LyngBox and when it boots up, it should show a message asking to upgrade. Let the LyngBox upgrade to the latest version of software and the WiFi option will show up.  I keep getting "No Wireless Networks available or Wireless adapter unattached" although I am sure that I connected the WiFi stick correctly.  If you have any other devices connected to your LyngBox through the USB port(s), please remove them and only keep the WiFi stick and try again. The WiFi network keeps disconnecting.  You may be running an old software. Please connect the LyngBox to the internet using a cable. Restart the LyngBox and when it boots up, it should show a message asking to upgrade. Let the LyngBox upgrade to the latest version of software and the WiFi option will show up. Can I use the WiFi to connect to a 3G network? No, these are two different technologies. The WiFi stick is only available to connect to a WiFi Access Point (router).   I have a WiFi network and I'm using hidden SSID, but I can't seem to find an option that lets me connect...  The Software does not currently support connecting over a hidden SSID  I am sure I enter the correct password for my selected network, however, I'm prompted with the message "Invalid Password or Connection Failed". There is no current support for authentication of wireless networks whose keys are WEP encrypted. Check through your router's home page, that the encryption of your network key is using WPA, or WPA2 and not WEP and try authentication again.  I selected "I use wireless attachment" from Network Settings menu, however, I'm prompted with the following message "No Wireless Networks available or Wireless adapter unattached".  Make sure your wireless adapter is inserted correctly in one of the 4-USB slots in the back of the device. I am sure I plugged everything correctly, so why am I getting no picture on my screen? or why is the picture split on my screen? Press the display format toggle button followed by enter button. If nothing changes, try the same steps again. Which satellites does the box support? Nilesat, Arabsat, Astra and Hotbird Can I use the box without an internet connection? the box will be functional without an internet connection, however, no EGP or channels update, and no software upgrade will be available. Does the box have a hard disk? If yes, how much is the disk's storage capacity? Yes, the box has an internal 160G disk drive. Can I upgrade my Lyngbox with a larger hard disk drive? No you cannot How many recordings can I make before the disk is full? approximately 80 hours of recording Do I have to have an HD screen to use LyngBox? No. LyngBox can be connected to any screen with HD, SCART,or composite output. Can I record on one channel and watch another one? this feature is not supported in the current version but is taken in consideration in future releases Can I stream media to the Lyngbox through me local network using my computer as a media server? Lyngbox doesn’t currently support this feature but will be available in the future. Can I use any WiFi adapter with the Lyngbox? No, only the ones that we sell. Why is my Lyngbox remote control not responding? Please press the black “Lyngbox” button on the top of the remote control unit to control your Lyngbox.

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